Warranty Policy
What warranty covers? We have a one-year manufacturer warranty automatically to offer a replacement/refund service for customers since the purchase […]
Warranty, Uncategorized
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Digital Frame QA
Does the SSA WiFi Frame Work Without Wi-Fi?
The frame works just fine without a Wi-Fi connection! The Wi-Fi connection is only required to transfer new photos using
Digital Frame QA
Can I play pictures or videos from external storage?
To play pictures or videos from external storage: please refer to the following methods. You can play photos and videos
Digital Calendar QA
Outlook Calendar won’t sync completely all events. What should I do?
1. Please make sure the version of the photo frame is the latest versionPlease click Frame Settings>About>Version (check for updates). 2.Please
Track my order
How can I get the tracking info of my order?
If you ordered from Amazon, please contact Amazon for the tracking info since the orders are fulfilled by Amazon, we
Track my order
When will the item ordered from the Akimart website shipped out?
We will arrange the shipment within 2 business days normally, and there may be a delay if with inventory trouble
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Is my payment information secure?
Absolutely. We use SSL encryption and WooCommerce’s PCI-compliant tools. We never store your full card details.
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My order status hasn’t updated. Why?
We do our best to process and ship orders within 1-2 business days (Monday-Friday except on holidays). Delivery carriers sometimes delay
