When you’re excited to receive a new digital photo frame or smart calendar for your home, waiting for delivery can feel like forever. At Akimart, we understand that getting your order quickly matters. That’s why we’ve optimized our shipping process to get your products to you as fast as possible, without sacrificing the careful packaging and quality checks our products deserve.
How Long Does Order Processing Take?
Once you place your order on Akimart, our warehouse team gets to work right away. Most orders are processed and shipped within 1–2 business days. This includes picking your items from inventory, conducting a quick quality inspection, and carefully packaging everything to ensure it arrives in perfect condition.
Orders placed before noon on a business day typically ship the same day. If you order on a weekend or holiday, your order will be processed the next business day. You’ll receive a confirmation email as soon as your order is placed, and another email with tracking information once it ships.
Domestic Shipping Times (US & EU)
Akimart operates warehouses in the United States, Europe, and Asia, which means faster delivery times for customers around the world. For domestic orders:
- United States: 3–7 business days
- European Union: 3–7 business days
- Amazon Fulfilled Orders: 2–5 business days (varies by Amazon Prime status)
Whether you’re ordering a smart digital calendar for your kitchen or a portable monitor for your home office, domestic orders typically arrive within a week of placing your order. We partner with trusted carriers like DHL, FedEx, and UPS to ensure reliable delivery.
International Shipping Times
For customers outside the US and EU, Akimart also ships internationally. International delivery times vary based on your location and local customs processing:
- Canada & Mexico: 7–12 business days
- Asia-Pacific: 7–15 business days
- Middle East & Africa: 10–20 business days
- South America: 12–25 business days
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
What Affects Shipping Time?
While we do our best to deliver every order on time, a few factors can affect how quickly your package arrives:
Product Availability
Most of our products are in stock and ready to ship immediately. However, during peak seasons or promotional periods, some popular items like our Frameo WiFi digital photo frame may temporarily run low on stock. If an item is out of stock, we’ll notify you right away and give you the option to wait, choose an alternative, or cancel your order for a full refund.
Holidays & Peak Seasons
Shipping carriers often experience delays during major holidays and peak shopping seasons like Black Friday, Cyber Monday, and the Christmas season. During these times, we recommend placing your order at least a week earlier than usual to ensure it arrives on time.
Weather & Unforeseen Circumstances
Severe weather, natural disasters, or other unforeseen events can occasionally cause shipping delays. While these situations are beyond our control, we work closely with our carrier partners to minimize delays and keep you updated on your order status.
How to Track Your Order
As soon as your order ships, you’ll receive an email with a tracking number. You can use this number to:
- Check the current status of your shipment
- See the estimated delivery date
- View the package’s journey from our warehouse to your door
- Get delivery notifications
If you have trouble finding your tracking email, check your spam folder or contact our customer support team for assistance. You can also find your tracking information by logging into your Akimart account and viewing your order history.
What If My Order Is Late?
While most Akimart orders arrive on schedule, we understand that delays can be frustrating. If your order hasn’t arrived within the estimated delivery window, here’s what you can do:
- Check your tracking information — Sometimes packages show as “in transit” for a few days without updates, especially during international shipping.
- Wait 2–3 extra business days — Estimated delivery times are just estimates, and minor delays are common.
- Contact our support team — If your order is significantly late, our customer support team can investigate and help resolve the issue.
Every Akimart product comes with a 1-year manufacturer warranty, which can be extended to 24 months when you register your product. The warranty covers manufacturing defects and starts from the date you receive your order, not the date you place it.
Shipping for Wholesale & Bulk Orders
If you’re placing a wholesale or bulk order, shipping times may differ from our standard retail delivery. Most wholesale orders ship within 3–5 business days after payment confirmation. Delivery times for bulk orders depend on the order size and destination, but generally range from 7–21 business days. We offer free shipping on many wholesale orders, and you’ll receive tracking information as soon as your order leaves our warehouse.
Final Thoughts
At Akimart, we work hard to get your order to you as quickly as possible. With strategically located warehouses, trusted carrier partnerships, and a dedicated warehouse team, most domestic orders arrive within a week, and international orders typically take 1–3 weeks. We always keep you updated with tracking information so you know exactly when to expect your package.
If you have any questions about shipping times, delivery, or your order status, don’t hesitate to reach out to our customer support team. We’re here to help!
